SEND AND DELIVERY

Ordering and shipping?

At House of Nutrition, ordering is very easy. We deliver and handle your order with the utmost care. Well packaged, always a little extra and processed on time.

If you order on Monday to Friday before 17:00 p.m., the order will be shipped the same day with DHL. After 5 p.m. you will receive a track & trace code from us with which you can follow your package.

Options after shipping?

Once the package has been transferred to DHL for shipping, House of Nutrition can no longer control it. DHL is from that moment on responsible for your package. We can therefore not adjust shipping time or postpone the delivery day, etc. When ordering, you can indicate which day suits you best. We also have no influence on the speed of delivery.

Customs

Due to Brexit, it is now possible for customs to check the package. House of Nutrition has no influence on this and cannot speed up the check. Please keep this in mind.

Not at home?

If you are not at home at the time of delivery, your package will be delivered to a relay point near you or to your neighbours. In the track & trace information you will be informed at which collection point or from which neighbors you can collect the package. So keep a close eye on the track & trace. Take your ID or passport with you when you pick up the package at the collection point. Your order will remain at the collection point for 7 days. Then comes that comeback to House of Nutrition.

Package not delivered? Report within 14 days.
Packages must be delivered within the stipulated time. Packages that are not delivered within the set period must be reported by e-mail by the recipient within 14 days. No investigation can be started by the carriers after this period. It is then no longer possible to trace a shipment. If the report is not reported by e-mail within 14 days (info@houseofnutrition.nl), House of Nutrition will no longer accept it and will not send it again or refund it.

    Your shopping bar is empty.

    Wishlist

    Your wishlist is empty.