Unfortunately, it can always happen that something does not go as planned. We recommend that you report any complaints to us by contact us .
Fortunately, it is still never happened, but if we cannot resolve it together, you have the option to report the dispute to Stichting WebwinkelKeur .
From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform from the European Commission. If your complaint is not yet being dealt with elsewhere, you are free to deposit your complaint via the European Union platform.